Your satisfaction is our top priority.  We strive hard to ensure that your experience at SWOTTR is most pleasant.  Towards this endeavour, we have provided ample opportunity for you to sample the functionality and services offered by SWOTTR, at no charge.   In order to take practice tests, you need to purchase credit packages from SWOTTR. Moneys paid to purchase these credit packages are not refundable or transferable.

In case SWOTTR is unable to continue offering its services, expressed in writing, a pro-rated refund of credits will be made to you within a time duration decided from time to time. No refunds will be due, if SWOTTR’s inability to offer services is caused by circumstances beyond the control of SWOTTR.

If you deactivate your account, you will forego any balance credits that you may have in your account at the time of deactivation. These credits will not be available if and when you re-activate your account.

Duration & Mode of Refund
It will be our endeavour to ensure that refund are completed within 7 business days from the date of refund being due to you..  Kindly note that the mode of refund will be the same as that used for payment of the original amount. For example, If you have paid your original subscription by way of net-banking, in case you opt to cancel your subscription within 3 days of activation, your refund will be paid by way of net-banking